Mar 31, 23, 67, 1, Mar 3, 4, 0 23, May 29, 3, 1 23, Oct 2, 15, 0 51, Boot into safe mode with networking. Try updating malwarebytes there, and run the full system scan. Sep 16, 0 18, 2. Norton is not a great product for what your paying, it does a job a free anti virus will do. What you have got to remember is malware and trojans will not always be stopped from Anti Virus's. Every now and then they will still penetrate through the Anti Virus.
My advice would be to install Malwarebytes which I believe you have done already, reboot the machine and boot up in safe mode with networking as 'aford10' mentioned.
Run an update and then try running a full scan here. Failing that, it seems the only other option would be to do what 'guruman' mentioned. Dark Lord of Tech Retired Moderator. Aug 18, , 1, , 25, This topic has been closed by Area51reopened. Best answer selected by area51reopened. Post thread. Windows Question Can i set my ram speed higher than its actual speed? Started by troyer 57 minutes ago Replies: 3. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question 0. Report abuse. Details required :. Cancel Submit. Reza Ameri Volunteer Moderator. What Anti-Virus are you using? Would you mind share the screenshot of this issue? I'll be glad to help. But I have a question first: How do you know that a virus is blocking the internet and the AV updates? If you stop and think about it, the AV won't update if there is no internet connection.
What i happening when you try to access the Internet? The programs can be put on the flash drive, then run on the problem computer. NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links. When you have finished, leave the logs for review in your next reply. NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed. Malware cleaning takes time and I am also working with other members while I am helping you.
Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process. File sharing programs should be uninstalled or disabled during the cleaning process..
Observe these: [o] Don't use any other cleaning programs or scans while I'm helping you, including a Registry Cleaner or make changes in the Registry. Please let me know if there is any change in the system. If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it. Hi, I have another computer in the house working fine unsing the wi-fi. I called my ISP and we verified everything is working properly as far as connection goes.
The comand prompt DOS I think its called does provide IP address, and gives me all of my sent and received packets as if they are working for websites. Example: www. When trying to actually access the internet using chrome or IE, I get a blank white screen with the hour glass, which is not allowing me to select anything.
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