Update Windows 10 to get the latest device drivers for the external USB on your system. Updates usually fix bugs and system-related issues. Directly connect the Canon memory card to the computer using a card reader to bypass the issue of Windows not recognizing the Canon camera. The PC can easily detect the SD card. You can transfer or copy the camera photos on your Windows laptop or desktop. Some laptops have an SD card slot as well.
You can insert the camera storage card and access the SD card photos and videos on your computer. This will delete the complete camera information from the PC.
Now, Windows 10 may be able to recognize the camera. Whenever Windows 10 PC experience problems related to external devices like a camera, try troubleshooting the USB controllers.
They also refer to external devices connected to computer like mobile phone, camera, printer, etc. Next, restart your computer. If the Canon camera is not recognized by the EOS Utility software on Windows PC, check if you have installed the right software version for your device model.
Further, always follow the best practices shared above to access camera photos on PC and avoid any photo loss situation.
Nishat Paiker is an expert technical writer and editor with over 8 years of experience. She has deep knowledge about data recovery and loves to explore new technology and DIY tools. Nishat has keen interest in photography.
You will often find her giving photography tips and hacks. Stellar Data Recovery for Mac program performs safe.. The supported software version may differ depending on the camera you use and the operating system installed on the computer.
When using a camera or computer that differs from the model used initially, please download the supported version of EOS Utility. If multiple USB ports are available on the computer, switching the cable to another port may help the camera to be recognized correctly. From [start] menu , click [Control Panel]. Click the model name of your camera, and click [ ] Uninstall. Click [ ] Scan for hardware changes. Otherwise, click [ ] to close the window.
If the window does not appear, double-click the EOS Utility icon on the desktop to start the application. Was this helpful? Thank you! Hey yeah i have the same problem. I just upgraded to vista from xp. Have a cannon D. When connect up the camera and go to use the eos utility software it says "camera is not regonised" I tryed renstalling the software amoungst a hole load of other things but nothing has worked. Any ideas?? If you go onto the canon site and install the latest drivers that should fix the problem But do yourself a favor and get a card reader to unload your pictures with.
It is easier and way faster. Nikon D3, D, Approve the Cookies This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
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